Liquid Damage Service: What We Can (and Can’t) Guarantee

If your device has been exposed to water or any liquid (even “just a splash”), quick action matters. Liquid can cause corrosion and short circuits, and problems can show up immediately or days later.

First: what to do right now

• Turn the device off (if it’s on)
• Do not charge it
• If possible, don’t press buttons or keep trying to “see if it works”
• Bring it in as soon as you can

What our liquid damage service includes

Liquid damage work is a cleanup + stabilization service, not a guaranteed “fix.” Depending on the device and what we find, service may include:

• Opening the device and inspecting for liquid entry points
• Cleaning corrosion and residue from affected areas
• Drying and safe handling procedures
• Basic testing to see what functions return (as conditions allow)
• Documenting what we see (so you know what happened inside the device)

What we CAN’T guarantee (and why)

Liquid damage is unpredictable. Even after a successful cleanup, corrosion can continue or hidden damage can remain.

Because of that, we can’t guarantee:

• That the device will power on or stay on
• That all features will work normally (cameras, speakers, Face ID/fingerprint, charging, etc.)
• That the device won’t develop new issues later
• That data will be recoverable (data recovery depends on damage type and severity)

Warranty & expectations

Liquid damage work typically does not include a warranty, because the damage is caused by corrosion and contamination—not a part defect—and the device may have ongoing internal deterioration.

If the device does come back to life, we’ll give you honest next-step options (example: backup immediately, consider replacement, or pursue data recovery if needed).

Data safety (important)

If the device powers on after service, your best move is to:

• Back up immediately
• Avoid charging/using it heavily until you’ve secured your data

Common myths (quick reality check)

• “Rice will fix it.” Rice doesn’t remove corrosion and can waste critical time.
• “It’s fine because it still turns on.” Liquid damage often gets worse later as corrosion spreads.

Best-case vs worst-case outcomes

• Best-case: cleanup restores normal function and you’re good to go (still recommended to backup).
• Worst-case: the device doesn’t recover, or it works temporarily and fails later. Either way, we’ll be straightforward about what we see and what’s realistic.